Enabling Person-Centered Care in Dentistry

“One of the essential qualities of the clinician is interest in humanity, for the secret of the care of the patient is in caring for the patient.” – Dr. Francis Peabody, The Care of the Patient, 1927

To transform healthcare, we need to return to healthcare’s primary purpose: health and care. We believe the key is to re-enable Person-Centered Care.

Person-Centered Care looks at the whole person, not just the person while in the role of a patient. It is distinguished from a traditional patient-centered model which views the patient as a passive recipient of medical intervention.

Person-Centered Care is most successful when the person actively participates in their own medical treatment in close cooperation with their healthcare providers. This is now recognised as a key component of developing high quality healthcare.

Person-Centered Care is not a new trend or fad. It’s actually a course correction back to the basics. Over 2,000 years ago, Hippocrates said, ā€œIt is more important to know what sort of person has [a] disease than to know what sort of disease a person has.ā€

We believe that Person-Centered Care must be based on transparency; a system that provides people information and choices; one that encourages communication, leading to better doctor-person relationships; one that restores trust.

Since 2001, Symbyos has built systems and components which accomplish these goals and empower people to be active participants in their healthcare. Many of the solutions we have developed are not currently public-facing. Here are two that are:

Tools for better Doctor-Person communication

Based on our research and the results of our online survey, we’ve found that people are looking for dentists who are good communicators, who take the time to explain options and who involve them in treatment decisions.

Animated videos on the Web are a great communication tool, and a differentiator for dentists who take the time to use them with the people they treat. We have a library of over 100 dental diagnosis, procedure, and prevention videos that dental professionals can license for use on the websites to foster better communication. For more information, visit member.ToothIQ.com.

Public unbiased oral health information

Our site, ToothIQ.com, was launched in 2008. Certified by the Health on the Net organization for providing trustworthy health information, people from all over the world visit ToothIQ.com to get unbiased, ad-free oral health information. ToothIQ.com is a subset of a complete Person-Centered Care education and communication system that is currently being updated and enhanced. ToothIQ.com is also one important way we gather the person’s point of view: what information they are searching for, and what attributes they are looking for in dentists. This helps us gain valuable insights, different perspectives, and helps us improve our services. For more information, visit ToothIQ.com.

Contact us. We look forward to hearing from you!